📦 Deliver with Confidence: 
Why Signature Service Is a Game-Changer for Your Orders

In eCommerce, delivery isn’t just the final step. It’s the moment your customer decides whether to trust you again. Lost packages, “item not received” claims, and delivery disputes don’t just cost money – They damage your brand.

That’s where Signature Service comes in.

What Is Signature Service?

Signature Service ensures that every parcel is handed directly to a recipient and signed for upon delivery.

This simple step adds a powerful layer of protection for your business:

•  Verified delivery confirmation 
•  Reduced fraud and disputes 
•  Stronger customer trust 

✅ Instead of relying on “left at the doorstep,” you get proof that your product reached the right hands. 

Why It Matters More Than Ever?

Without proof of delivery, sellers often absorb the loss.

As online shopping grows, so do delivery risks:

•  Porch theft 
•  False claims 
•  High-value item disputes 

✅ With Signature Service, you don’t just ship products – You ship accountability.

The Real Advantage 
with Orange Connex Auto-Fulfill:
Setting Signature Service at SKU Level

Here’s where things get powerful: SKU-Level Automation

Once enabled, every order tied to that SKU includes Signature Service by default:

•  No manual steps needed for auto-fulfilled orders from marketplaces like eBay or TikTok
•  Operations become more efficient
•  Consistent protection across all shipments   

This means:

✅ High-value products are always protected
✅ Operations become more efficient
✅ Risk management becomes scalable 

More Than Delivery: It’s Proof

With Signature Service, you gain access to official proof of delivery through carriers like FedEx, UPS, USPS, and more.

That means:

•  Clear delivery confirmation  
•  Reduced customer disputes 
•  Stronger case handling if issues arise

✅ You’re no longer guessing. You have evidence.

A Better Experience for Your Customers

Security doesn’t just protect you. It reassures your buyers.

Customers feel more confident when:

•  Their order is handled securely 
•  Delivery is verified 
•  High-value items aren’t left unattended 

This leads to:

🧡 Higher trust 
💬 Fewer complaints
💳 More repeat purchases 

💡 Final Thought:

Small Change, Big Impact

1. Signature Service isn’t complicated. But the impact is huge.
2. Fast is not enough – You need to deliver securely, reliably, and with proof.
3. Higher trust = Fewer complaints / More repeat purchases.
4. Want to learn more? Here is a quick guide to our signature service.